Frequently Asked Questions

Bharat Taxi is backed by the National Cooperative Development Corporation (NCDC) and seven major cooperatives, including AMUL, NABARD, and IFFCO. Drivers can also become shareholders in the company and be represented in the company's board of directors. Each member has a say in key decisions, and profits are reinvested for community welfare, safety upgrades, and fleet development.

Sahakar Taxi Cooperative Ltd. manages Bharat Taxi's operations, including onboarding drivers, ensuring service quality, and maintaining compliance with cooperative and transport laws. It represents the collective interest of drivers across cities.

All fares are pre-approved by local transport authorities and displayed upfront before booking. The pricing model includes fair compensation for distance, time, return fare, and night allowance, without surge manipulation or hidden fees.

Drivers enjoy zero commission, full fare transparency, accident and insurance coverage, and access to welfare programs such as gold savings, loans, and training. They also receive incentives for punctuality, customer ratings, and city service participation.

Customers get affordable rides, trusted drivers, and multiple categories of service - auto, cab, bike, and rental - all from a single app. The open model ensures better service quality, quicker pickups, and lower cancellation rates.

Instead of taking commissions, Bharat Taxi sustains itself through small subscription fees from driver-members and partnerships with local institutions like airports, metro systems, and tourism boards. All revenue is disclosed transparently in cooperative reports.

Every driver undergoes KYC verification, periodic background checks, and safety training. The app includes live ride tracking, SOS support, and driver ratings. Safety ratings are regularly reviewed to keep only trained and verified drivers active.

Bharat Taxi is operational in 28 cities across India: Delhi, Gurugram and Noida in Delhi NCR; Rajkot, Ahmedabad, Surat, Vadodara, Dwarka, Somnath, Amreli, Junagadh, Jamnagar, Bhavnagar, Anand, Nadiad, Mehsana, Valsad, Palanpur and Patan in Gujarat; Lucknow and Kanpur in Uttar Pradesh; Mumbai and Pune in Maharashtra; Kolkata and Siliguri in West Bengal; Jaipur in Rajasthan; Ranchi in Jharkhand; and Chandigarh.

Yes, Bharat Taxi supports multimodal journeys - from metro stations to last-mile autos and cabs - under the “One Bharat Mobility” initiative. Future updates will include ticketing and route planning with local transport APIs

Yes, Bharat Taxi follows ONDC mobility specifications and aligns with “Sahkar Se Samriddhi” and “Viksit Bharat 2047” goals. It integrates with public digital infrastructure like DigiLocker and NPCI payment rails.

Drivers can download the Bharat Taxi Driver App, register using their phone number, and upload their Aadhar Card, Driving License and Vehicle Related Docs. Once verified, they can start receiving ride requests instantly.